Comparisons / Chatbot App
Chatbot App (chatbotapp.ai, operated by HUBX) is sometimes listed in the same comparisons as customer service platforms — but at heart it's a personlig AI-assistent-app: an interface where a user chats with different AI models (GPT, Claude, Gemini and others), generates images and chats with PDFs. It isn't built to answer your customers on your website. We compare anyway — because the categories are often confused — so you can work out which kind of tool you actually need.
Updated 19 August 2026. Based on publicly available information — found an error? Email [email protected] and we'll correct it right away.
✓ = yes (publicly documented) · △ = partly/with caveats · – = not publicly marketed (Aug 2026) · ? = no public information
| Chattassistent | Chatbot App | |
|---|---|---|
| Swedish language support in the AI | ✓ | △ answers in many languages (LLM), no Swedish interface or support |
| Built for Swedish companies (Swedish company & support) | ✓ | – Turkish/British company |
| Multilingual (50+ languages) | ✓ | ✓ 100+ languages via the LLMs |
| Trained on your website & your documents | ✓ | – no customer service knowledge base (only chat-with-PDF per session) |
| Human handover | ✓ | – no handover (not relevant for this product type) |
| Leadgenerering (namn/telefon/e-post) | ✓ | – no lead capture |
| Meeting booking with calendar invitation | ✓ | – no booking |
| SMS support | ✓ live | – no SMS |
| AI receptionist (answers the phone) | ✓ live | – no telephony |
| Voice mode in the web chat | ✓ | △ voice mode in the app (not on your website) |
| Adds items to the cart (Shopify & WooCommerce) | ✓ | – no e-commerce connection |
| CRM-koppling | ✓ EasyCRM + webhooks | – no CRM integrations |
| Zapier & Make (1,000+ apps) | ✓ via webhooks | – nej |
| Analytics & A/B testing | ✓ | – no business analytics |
| Public prices in SEK | ✓ | ✓ $29.99/mo (USD, per user) |
| Risk-free to try | ✓ no lock-in | ✓ freemium + trial week $1.99 |
| GDPR & all data inside the EU | ✓ Irland | ? EU data storage not documented; the privacy page returned 404 during our review |
| Self-service — running in minutes | ✓ ~2 min | ✓ konsument-self-service |
Chatbot App: freemium + Pro $29.99/mo per user (USD) — a consumer subscription. Chattassistent: a business service from 990 kr/mo that serves an unlimited number of visitors on your website.
No. Chatbot App is a personal AI assistant app (an interface to AI models such as GPT and Claude, with image generation and PDF chat). It can't be installed on your website, captures no leads and has no customer service functionality.
Some comparison sites list both under "AI chatbot" — but the categories are different: a personal AI assistant versus AI customer service for businesses. Which you need depends on whether the AI is there to help you or your customers.
Absolutely — a personal AI assistant for your own work and an AI customer service on your website solve different problems and complement each other.
This page is written by Chattassistent (oqpo group AB) and is therefore not independent — but it is honest: all information about Chatbot App comes from public sources, Chatbot App's strengths are set out openly, and the absence of a feature is written as "not publicly marketed" when we can't know for certain. Updated 19 August 2026.
Sources
Running in a couple of minutes, prices in SEK, no lock-in — and an AI that answers in chat, SMS and on the phone.